Dental Hygiene Coaching and Consulting

Tailored Dental Administration Support for Your Practice

With the demands of managing a busy practice, finding the time to fully invest in your team’s development can be challenging. That’s where we can help!

Ford Dental Institute now offers on-site, customized support designed to elevate your administration team’s performance. Whether you’re looking to develop new talent or fine-tune existing roles, we collaborate with you and your team to streamline systems and policies, ensuring they work effectively to maximize your practice’s potential. Together, we’ll ensure that your dental software programs are fully utilized to enhance workflow and productivity.

Here are some of the key services we provide:

Accounts Receivable (AR) Mentorship

Interpreting AR aging reports for timely follow-up.
Ensuring providers are properly credited and paid through Credit/Debit reports.
Setting up EFT with insurance companies.
Understanding key insurance programs like WCB, NIHB, and ADSC.
Managing difficult or delinquent accounts, including payment plan accounts.
Handling orthodontic and accident claims with precision.

Hygiene Coordinator Mentorship

Creating an effective short-call list to optimize patient care.
Tackling recall reports strategically, starting from the most impactful areas.
Choosing the best methods to reach patients (call, text, or email).
Streamlining scheduling with “perfect day” optimization techniques.

Treatment Coordinator Mentorship

Organizing and presenting treatment cases with clarity and confidence.
Navigating insurance processes, including WCB, NIHB, ADSC, and alternative treatment clauses.
Following up on predetermination aging reports.
Tracking and managing unscheduled treatments.
Utilizing software to create electronic referrals, eliminating the need for handwritten forms.
Optimizing schedules to align with patient care and practice goals.

Practice Manager Mentorship

Reviewing software reports for actionable data.
Identifying which reports to track and how to analyze them for effective practice management.

Software Customization for Your Office

Tailoring Dentrix or ClearDent to meet your specific needs, from recall setup to AR management.
Setting up your appointment book, including block and dovetail scheduling to maximize productivity.